SERVICE AREA

Greater Seattle Area

BUSINESS HOURS

Available 24/7

Address

31524 NE CHERRY VALLEY RD

Business Hours

M - F: 8am - 5pm

privacy policy

Last Updated: November 1, 2025

At Tree Ninjas, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our tree care services in King County, Washington, including Duvall, Issaquah, Renton, Redmond, Seattle, Bellevue, Kirkland, Snohomish, Everett, and Bothell.

By accessing our website or booking any of our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Tree Ninjas is a locally owned and operated tree service company based in King County, Washington, providing professional tree removal, hedge trimming, stump grinding, and emergency tree care.

Our mission is to offer safe, efficient, and eco-friendly tree care solutions for homeowners and businesses in Duvall, Issaquah, Renton, Redmond, Seattle, Bellevue, Kirkland, Snohomish, Everett, and Bothell while maintaining the privacy and trust of every client.

2. Information We Collect

We collect personal and non-personal information to provide better services, communication, and customer support.

The types of data we may collect include:

Personal Information: Name, phone number, email address, and physical address (for scheduling services).
Service Details: Property location, project type, and tree care needs.
Payment Information: Only collected for billing purposes via secure methods. We never store credit card numbers directly on our systems.
Website Data: Non-identifiable data such as IP address, browser type, device information, and pages visited on our website.

Clients across Seattle, Bellevue, and Redmond can rest assured — we collect only the information necessary to complete your service efficiently and safely.

3. How We Use Your Information

Tree Ninjas uses collected information for the following purposes:

To provide quotes, schedule services, and deliver professional tree care.
To communicate with clients in Renton, Issaquah, Snohomish, and surrounding areas regarding project updates or questions.
To send service confirmations, invoices, or receipts.
To improve our website, services, and customer experience.
To comply with legal requirements or protect against fraudulent activity.

We do not sell, rent, or trade your personal data with any third parties.

4. How We Protect Your Information

Tree Ninjas takes privacy and data protection seriously. We use secure systems, password-protected databases, and encryption to safeguard all client information.

Only authorized personnel have access to your personal data, and all staff are trained to maintain confidentiality.

Whether you book hedge trimming in Bothell, tree removal in Kirkland, or stump grinding in Everett, you can trust that your information is protected.

5. Payments and Data Security

We process payments through trusted, encrypted channels to protect your sensitive information.

For clients across Redmond, Bellevue, and Seattle, we ensure that all financial data is handled securely and only used for the specific transaction requested.

Tree Ninjas does not store credit or debit card information on our servers.

6. Communication Preferences

When you contact us through our website, you may opt to receive updates, service reminders, or promotional offers related to tree care in King County.

You can unsubscribe from promotional emails at any time by clicking “Unsubscribe” or contacting us directly at [email protected].

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve performance and user experience.

Cookies help us analyze how visitors use our site, such as which services are most viewed in Duvall, Renton, or Bellevue.

You can choose to disable cookies through your browser settings, though this may affect website functionality.

8. Data Sharing and Disclosure

We only share personal information when necessary to:

Complete service-related tasks (e.g., subcontractors, if applicable).
Comply with legal obligations or safety requirements.
Prevent fraud or misuse of our services.

All third parties working with Tree Ninjas — including vendors and subcontractors in Snohomish, Everett, or Issaquah — must adhere to strict confidentiality and data protection policies.

9. Data Retention

Tree Ninjas retains personal information only for as long as necessary to provide services, comply with legal requirements, or resolve disputes.

If you are a client in Seattle, Bellevue, or Redmond, you may request deletion of your records at any time by contacting us directly.

10. Your Privacy Rights

Under Washington State law, you have the right to:

Request access to the data we hold about you.
Correct or update inaccurate information.
Request deletion of your personal data.
Withdraw consent for marketing communications.

To exercise any of these rights, email us at [email protected] or call (253) 656-1027.

11. Children’s Privacy

Tree Ninjas does not knowingly collect information from children under the age of 18.
If we learn that we’ve collected personal information from a minor, we will promptly delete it from our systems.